THE DUCHESS SHOPPE STORY
Englefield Oil Company started in 1961 by FW Englefield III with three service stations and an office operating out of his basement. A concept of a full line convenience store to better serve customers began to form over the years. In 1975, Englefield Oil Co took a leap of faith and opened the first Duchess Shoppe in Lancaster, Ohio.
Duchess Shoppes have grown from its very first location to its present-day position as a leading convenience store chain. Today, Englefield Oil Company owns and operates 123 Duchess Shoppes throughout Ohio and West Virginia with annual sales of more than $1 billion. Duchess Shoppes are proud to distribute high performance BP Fuels at the majority of their locations and provide fuel to businesses in transport quantities and on site fleet fueling.
Duchess Shoppes are a full service convenience store chain with a vision of total dedication to customers, employees, family and community. We are recognized in the market place for our outstanding, fast and friendly service, along with our famous Duchess Deli, fresh coffee at the Crown Café and our Crown Card Rewards program. We are conveniently located and are there to serve you 24 hours a day, 365 days a year. Offering quality products at a competitive price combined with bright, clean facilities with the FINEST employees providing the BEST service make the Duchess Shoppe your one stop shop!
OUR VISION & CORE VALUES
Total dedication to our customers, employees, family & community.
Safety is our foremost concern for our customers and employees.
Striving for the best employees, products and facilities.
A smile makes for an enjoyable place to work and shop.
Do the right thing every day.
Treat others the way you wish to be treated.
DUCHESS SHOPPE COMMUNITY
Duchess Shoppes have a long history of giving back to the neighbors and communities that we serve. We show our support by participating in locally sponsored community service projects, such as, the United Way, Relay for Life, Big Brother/Big Sister, the Food Pantry, Salvation Army; we also are proud to sponsor many local schools and sports teams.
Every year all of the Duchess Shoppes participate in a campaign to raise money for different charitable organizations. Most recently, we donated to Habitat for Humanity and assisted with a house build and The American Red Cross.
THE FUTURE OF DUCHESS SHOPPES
It is an endless pursuit for Duchess Shoppes to satisfy our customers. We strive to be at the cutting edge of technology to better serve our customers. We’ve done this through the recent addition of our Duchess Crown Card Rewards program, Duchess Deals mobile application and communicating with our best customers via social media outlets.
Duchess Shoppes are dedicated to learning how to redefine the term convenience; we will continue to work hard to remain a leader in food service, fresh coffee, fast and friendly service and customer loyalty.